Never send a human to do a machine's job
The purpose of healthcare organizations is to provide excellent patient care to the communities they serve. Yet, a lot of money goes toward human workers performing tasks like medical coding, insurance prior-auth, claims processing, charge reconciliation, and scheduling and managing appointments. I support automating these tasks through technology – which you see being implemented today by HIT companies around the nation. Of course, not all these problems are easy to solve, but it is important to consider the ATM case study when envisioning a world with automated healthcare processes. There will always be a need for clinicians, doctors, and essential staff. Automation may create more competitive pay for clinicians while allowing organizations to open more hospitals and clinics.
July 20, 2022