Millenium Medic

The adage “Work smarter, not harder!” has never been truer than any other time in healthcare support. Therefore, organizations must find and use tools that shorten the learning curve or does all the heavy research work for support workers so they can take action to solve the clinician problems in a timely manner.

Softek recently released a new control, HIM Productivity, which gives Cerner® clients with Cerner Patient Accounting® full visibility into the productivity of each coder within the HIM department. This control also provides Cerner® clients visibility into their active held encounters due to “waiting for coding” and the associated Task Aging to prioritize work. In addition to viewing the active held encounters, the HIM Productivity control also shows the actions and tasks assigned, being worked, and completed by the HIM personnel. With this enhanced visibility, clients can now see what coding needs to be finalized to continue the billing process and HIM management can better understand the work that their coders are doing. The productivity of HIM coders directly affects how hospitals generate revenue and reimbursement and this control gives clients the tools needed to optimize HIM workflows and maximize revenue for the organization. To learn more about this tool, contact Softek.

Collecting cash is the most crucial step in the revenue cycle process for any healthcare organization. Although it sounds straightforward, for many organizations, how they collect payments and which personnel are collecting payments is effectively a black box. Prioritizing top line revenue numbers without a comprehensive understanding of payment volumes and efficiencies at a more granular level will inevitably result in money left on the table.

Mismatched or missing HCPCS codes between Multum and Pharmnet® can cause denials because the drug and code are not what CMS expects. Not calculating the correct QCF for CMS can cause a reduction in the amount reimbursed, or an overage can signal an audit for requesting more than 100 percent of reimbursement for a drug.

At Softek, we continue to listen to the needs of our clients and our developers have been working hard to bring new features and enhancements to Panther that create value for all our clients. Panther 12.0 has many new features requested by our clients.

With Covid-19 and the significant impact on hospital finances, many organizations are asking: how can we improve our clinicians’ delivery of care without incurring huge operational or capital expenditures? One method to make no-cost improvements is to ensure the correct number of processes are running on each Cerner Millennium® application node.

Are you recognizing all Room and Bed charges at your organization? This question may be difficult to answer if you do not have a report to manage and track this type of data within Cerner Millennium®.

The Rules Engine is unique in the industry due to real-time access to the Cerner® Millennium™ database combined with a library of more than 1,000 strong rules constantly being maintained and updated as industry charging and billing standards evolve. This combination allows for automated crossmatching of the clinical and charging data, across all organizations, workflows, and charging methods at one time, in one tool.

This transfer of knowledge is at the very core of Softek. Not only do we practice transfer of knowledge within our company, we practice it with our clients. For new clients, we have an on-boarding process to get them started. Each user has access to Softek University so they can continue to learn at times that are convenient for them. Softek University includes Panther courses, reference materials, sample reports, case studies, videos, and access to our monthly webinars. We offer quizzes that test your knowledge along the way and help you prepare for the Softek Panther Certification Exam.

It is extremely critical that organizations create a proper charge management process and adhere to it on every level of the patient’s care. The clinicians, doctors and nurses for each department need to have someone reviewing the daily charges to quickly prevent late charging from occurring. This review by the people closest to the patient’s care can eliminate a significant number of late charges from happening. It is important to prevent late charges before they happen because after a bill has been sent to a payor and a late charge is added to the bill, each late charge could cost between $20 to $100 to reprocess or worse, the organization will get a full denial from the payor for untimely submitting the claim.