Millenium Medic

It is extremely critical that organizations create a proper charge management process and adhere to it on every level of the patient’s care. The clinicians, doctors and nurses for each department need to have someone reviewing the daily charges to quickly prevent late charging from occurring. This review by the people closest to the patient’s care can eliminate a significant number of late charges from happening. It is important to prevent late charges before they happen because after a bill has been sent to a payor and a late charge is added to the bill, each late charge could cost between $20 to $100 to reprocess or worse, the organization will get a full denial from the payor for untimely submitting the claim.

In early February, KLAS® Research Firm released its 2021 Best in KLAS Software and Services Report, and Softek was proud to be recognized as Best in KLAS for Revenue Cycle Optimization.

As we look back on 2020, none of us could have foreseen what was coming. Our vision for 2020 was full of onsite consulting engagements, customer visits and tradeshows. All of that changed quickly in March. With the last-minute cancellation of the 2020 Annual HIMSS Conference, the reality of the virus quickly set in. Months of planning, flights and hotels were all cancelled.

KLAS recently released a KLAS Spotlight on Softek Services to Optimize Cerner RCM. All eight clients interviewed for the KLAS Spotlight on Softek Services were highly satisfied with Softek’s revenue cycle optimization services and felt that all expected outcomes were achieved.

This year, Softek celebrates 25 years of helping hospital systems get the most out of their investment in Cerner® Millennium.

The Charge Capture control in Softek Panther allows each department to pinpoint exactly the charges they are responsible for and delivers visibility to leadership that the charges have been reconciled by the department.

Softek recently released a Form Integrity Control, which gives Cerner clients full visibility to recent form activity in Millennium and helps to identify workflow and build issues with forms.

In monitoring these metrics, hospitals can retain superior visibility to the operations of the hospital as well as their associated health plans. Understanding these metrics will help guide future initiatives across the organization and assist in driving the appropriate patient mix to maximize patient care and revenue.

Do you have checks and balances in all these areas? And if so, how long does it take your department to reconcile charges in these areas? Did you know Softek has several controls to address these issues?

When healthcare organizations are adopting a new patient accounting system, they can feel that their simple system has become a “huge overwhelming institution” sending panic into the most stable of hearts within the business office.