Harmonizing Healthcare Data Management
Implementations can be stressful, but with the right partner, they don’t have to be. We offer a unique implementation approach tailored to your organization to guide you through the complex process of integrating a new Oracle Cerner system. At the beginning of the project, we work with you to define success metrics, timelines and major milestones and check in with you frequently because we don’t just want to meet your expectations—we want to exceed them.
Softek offers an independent, objective measurement of the issues others might miss—whether in your application builds, production environment, or patient accounting system—to ensure your system’s reliability at the point of care. During implementation, it is inevitable that you will experience charging and billing issues. We can be onsite during your go-live to monitor these revenue issues in real-time and work with your staff to immediately address any problems.
Service Solutions
The Benefits of EMR Optimization
The Optimization Process
Install
First, we install the software and train your current IT team on how to use and understand it. Our Panther technology runs on its own hardware, so it will not need to use much, if any, of your hospital’s current resources. Along with your hospital’s IT team, we will have an on-site team available before and during implementation to answer questions and address any issues that may arise.
Monitor
Once we implement our Panther software, we will then be able to identify trends in data and see where your EMR performance may be lacking.
Optimize
Once you are able to see the points where your EMR system is not performing optimally, Panther software will allow your team to use management reports to maximize staff productivity and efficiency, monitor for system problems so they can focus on other mission-critical needs, identify and resolve backlogs with foreign systems, and even more to help you maintain your EMR optimization.
Support
What makes Softek different is that we provide consistent support to clients using our software. We train your team before and during implementation on how to work with Panther and our client support team also provides resources and tools for any problems you may run into after implementation.
Upgrade Your Experience
With optimized EMR performance, you’ll be able to use your time for the things that matter. Find out how Panther can help you.
Optimizing Your Revenue Cycle
Every hospital is required to have an EMR, but what’s the point if your EMR isn’t working for you? EMR optimization allows better access to records for your physicians, faster access to data for your hospital administration, stronger revenue integrity and stronger security for patient information. Just having an EMR system in place isn’t enough—optimization is the key to making your business better.
Why Customization Matters
Softek’s experts know the ins and outs of the Oracle Cerner system and can pull custom and standard reports within minutes—no need to hire additional staff to create custom reports. For EMR optimization, we can provide you with clear and concise data on bottlenecks for your Oracle Cerner system performance, so you don’t have to dig through piles of unnecessary data.
Softek’s Panther software can email reports directly to your staff daily, weekly, monthly, or within a custom timeframe. Save yourself and your staff time with our custom reports.
The Softek Upgrade
Innovation
We are problem solvers by heart, and we think outside the box to draw out innovation. We’re always looking for new and improved ways to solve problems, and we do our best to enhance our clients’ EMR systems with the latest technology.
Transparency
Our culture is built on information sharing, transparency and open communication, both with our employees and our clients. We believe that being honest and open is the only way to build lasting relationships and partnerships.
Client-Focused
We listen to our clients and build software around their needs and pain points. Our Softek team looks to the future, exploring new opportunities and sharing new technology to help our clients.
Streamline Your Business
Reach out and we will be happy to meet with you and talk about how Panther software can help you with EMR optimization.
Softek Training
The Softek Difference
One thing that sets Softek Solutions apart for EMR implementation and EMR optimization is the skilled support staff who assist our clients directly, as well as the IT experts who manage them. We’re proud to have experienced team members working to help our clients get the most out of their EMR system.
Our unique experience of working directly in Oracle Cerner has taught us a lot, and now we’re happy to share what we’ve learned with you through our webinars and Softek University courses.
Webinars
Our webinars offer useful industry insights on topics relevant to revenue cycle management, integrity and EHR monitoring.
Softek University
Softek University was established to bring helpful courses from the world of EMR optimization to users across the nation.
Who We Serve
By partnering with over 200 hospitals around the country, we’ve helped many departments with charge capture medical billing by creating clear visibility in Oracle Cerner. Whether you’re part of your hospital’s IT team, revenue integrity, or health information management, our unique Panther technology can help you.
Our Panther software is unique because it has the ability to plug directly into Oracle Cerner systems, and gives you immediate, accurate data instead of making educated guesses based on previous data. Our Softek team will assist your hospital staff in working within Panther, so no matter what department is using the software, they can have clear visibility within your EMR system. With Panther, your work within Oracle Cerner will be up-to-date and well-managed.
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