By: Chris Lanaman, Executive Director of Professional Services When healthcare organizations are adopting a new patient accounting system, they can feel that...

By: Jennifer Owens, Director of Digital Media & Education I was six years old when I got a shiny pink bike for Christmas -- with training wheels. I rode my b...

By: David Fletcher, President Back in February, KLAS® Research Firm released its 2020 Best in KLAS Software and Services Report and Softek was excited to be ...

By: David Hallberg, Vice President, Product Development A strange chain of events showed me how different departments view information. I was recently workin...

By: David Fletcher, President Back in September, KLAS® Research Firm released its 2019 Consulting for Cerner Software report and we couldn’t be more pleased...

By: Jesse Hodes, Regional Vice President of Sales Leaders in the Business Office and Revenue Integrity departments of a healthcare organization have a diffic...

By: Videl Nelson, Revenue Integrity Consultant How productive is your billing department? How do you measure the productivity of your billers? Do you even ha...

By: Kyle Crow, Regional VP of Sales For hospitals large and small, claim reimbursements and the revenue they generate is the lifeblood that keeps the organiz...

By: Jesse Hodes, Regional Vice President of Sales If you have ever been involved with an EHR implementation, you know that it is a very stressful time for a ...

By: Chris Lanaman, Director, Professional Services As Julian Bigelow, one of the engineers of the very first digital computer, once said, “Absence of a signa...

By: David Hallberg, Vice President, Product Development As you make the upgrade to 2018 Cerner® Millennium™, you may be wondering, “Does Panther support 2018...

by Jesse Hodes The word inconsistent is generally used with negative connotation. In fact, some synonyms for inconsistent are: uncertain, unpredictable, and ...

by David Hallberg Although not the official motto of the U.S. Postal Service, the following ancient words by the Greek philosopher Herodotus have formed my e...

by David Hallberg Buried in the alphabet soup of this year’s HIMSS sessions — EHRs, HIEs, ACOs, CDS, ICD-10, MU — is the reminder that expectations for HIT (...

by Chris Lanaman David Hallberg’s recent blogs on preparing for your Millennium® site’s upgrade to 2012.x code have coincided with several conversations with...

by David Hallberg A recent client’s Millennium® performance issues had me stumped. The organization had a normal two-application and two-database node config...

by David Hallberg Today, in the second half of my recommendations for ensuring a smooth transition to Millennium version 2012.x, I’ll look at Windows and Cer...

by David Hallberg Readers have been asking about the changes coming with Millennium® version 2012.x. This major code upgrade is the first Millennium release ...

by David Hallberg Thanks to all of you who stopped by last week during the Cerner Health Conference. We had some great talks about your Millennium® performan...

by Chris Lanaman If you’re one of the chosen few from your hospital coming to Kansas City for the Cerner Health Conference, you probably have a long to-do li...