OnTrack for Remote–Hosted Organizations
What is OnTrack?
OnTrack delivers the evidence–based oversight necessary for a remote–hosted Cerner Millennium® environment. It provides the real–time information needed to ensure the system is available and delivering the performance expected from your remote–hosting provider. It pinpoints data leaks and other problems that may be outside the scope of your remote–hosting provider and are causing clinical and financial risk and chronic poor performance.
OnTrack is powered by Softek’s innovative Panther technology and goes beyond simply measuring system performance and utilization of IT resources. It provides you the objective information needed to ensure your system’s effectiveness at the point–of–care.
What makes OnTrack different?
Independent Audits and Recommendations
OnTrack is the only solution that delivers independent, objective and definitive measurement of your system’s effectiveness at the point–of–care. The OnTrack Discovery Audit can expose the root cause of chronic system issues unknown to your RHO provider. It also provides the actionable recommendations you and your RHO provider need to eliminate performance variability, improve overall performance, pinpoint areas of clinical and financial risk, and reduce or even eliminate unplanned system downtime.
Seamless Command and Control
OnTrack is the only solution that provides safe, easy and seamless management and oversight of the everyday processes within Millennium and its related systems. Unlike other solutions, OnTrack’s Panther technology is a true Millennium application and requires no additional sign–on credentials or user accounts. This seamless access and innovative, easy–to–use interface provide management and oversight that is second to none.
Agentless Monitoring and Alerting
OnTrack is the only solution that provides monitoring technology that is completely agentless for the identification and prevention of acute system issues. Other solutions collect data using software agents that must be installed throughout the system and require IT staff to deploy, configure, manage and update. Agents drain system performance and introduce instability and risk to the system. OnTrack notifications accurately alert the right person at the right time about the right situation. And because it’s agentless, there is no impact on your hospital’s IT system resources.
Open Anytime, Anywhere Access
OnTrack is the only solution that provides access to its key functionality through secure API web services. This technology enables anytime, anywhere access via mobile applications or custom web applications. This is yet another substantial innovation to maximize the accessibility, reliability and value of Cerner Millennium for our clients.