Illuminate® OnPatrol™
Get real–time data on your revenue sources
It’s no longer enough to be a competent, service–oriented radiology practice. With increased competition for patients and threats of multiple reimbursement cuts, your group’s survival also depends on sound financial practices fueled by up–to–the–minute business intelligence.
Track physician ordering trends
OnPatrol™ gives you real–time access to physician ordering trends to ensure that you maintain exam volumes and sustain or grow revenues. As the name implies, this application proactively patrols your system to instantly deliver the number of exams ordered by a physician or group, along with the positive or negative trends over the ordering period.
OnPatrol is built on the innovative data–cube technology of Illuminate Analytics™ and delivers easy–to–access and act–on business intelligence on patients, physicians and facilities. With simple dropdown menus, OnPatrol lets you take a broad look at business trends or drill into the details – from overall orders for the past, say, six months to Dr. Baker’s CT orders for outpatients on March 27th – and displays the results in easy–to–understand lists, charts and graphs.
With a large range in monetary value among the various modalities, OnPatrol offers a utility comparison that gives an average value to each modality. The highest value is given to CTs, the next highest to MRIs, etc. Changes in ordering volumes are listed along with the relative change in value.
All radiology leaders – administrators, the chief of radiology and the marketing director – can instantly identify where business is dropping off or revenue sources are growing. You won’t have to wait 60 or 90 days or even longer to follow up on problems or reach out to build relationships with new ordering physicians.
Key Benefits:
- Gain instant access to ordering statistics on your referral base – know who is sending you business, how much and what modalities.
- Quickly select the charts and reports you need to see.
- Protect and grow your revenue with real–time comparisons and immediate interventions.
- View up–to–the–minute reports to inform you when contacting referring physicians.
- Address physician concerns to improve their patients’ imaging experience.
- Document communication with physicians and track subsequent ordering.
- Make evidence–based decisions to save or recover business.
Define your metrics
Easily filter your real–time information by:
- Top and bottom ordering physicians
- Time periods ranging from 30 to 180 days
- Data comparisons to the previous time period or the same time period from the previous year
- A particular modality or patient type
- Ordering physician specialty or ordering volumes
Dig into the results
Results rank physicians according to the greatest percentage of change in their ordering over the analysis period. From here, you can:
- Compare current and past imaging volumes.
- Compare current and past utility (an average value tied to each modality).
- Click to see graphs displaying daily, weekly or monthly order counts.
- Click to see charts breaking out results by modality and time periods.
- Click to see charts identifying patient types (inpatient, outpatient, ED, etc.).
Document an action plan
Once you analyze the trends, you can decide your next steps and then enter that plan right into OnPatrol, creating case files that you can return to for reference and updating.
- Which doctor needs a phone call? Which needs a visit?
- How did the physician respond to your assurance that you will address the problem of long wait times or insensitive technicians?
- How will you address those issues?
Determine your success
Once you’ve addressed the problems, you can monitor the data to see if your actions have made a difference.
